Privacy Policy – Backpacker

1. Introduction

Backpacker (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Backpacker mobile application (“App”) and related services.

By using the App, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

We collect the following categories of information:

(a) Personal Information

• Name
• Email address
• Mobile number

(b) Location Information

Real-time or approximate location, if you enable GPS permissions.

(c) Usage Information

• Search history, viewed listings, and interactions within the App
• Device type, operating system, and IP address (for security and analytics)

(d) User-Generated Content

Reviews, comments, ratings, and communication through the chat feature.

3. How We Use Your Information

We use your information to:

• Provide and maintain App functionality (job search, chat, accommodation).
• Personalize recommendations based on your preferences and location.
• Communicate with you about updates, offers, or important service changes.
• Ensure compliance with our Terms and Conditions and Community Guidelines.
• Detect and prevent fraud or unauthorized access.

4. Sharing and Disclosure

We may share information only in the following cases:

• With Employers: When you apply for a job or accommodation, your profile details are shared with the respective employer.
• With Service Providers: Third-party vendors who assist in hosting, analytics, or maintenance (all bound by confidentiality obligations).
• For Legal Compliance: When required by law, court order, or government request.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. Data Storage and Security

All data is stored securely on servers within Australia (or other jurisdictions providing adequate data protection). We use encryption, secure connections (SSL), and access controls to safeguard your data against unauthorized access or disclosure.

6. Data Retention

Your data is retained only for as long as necessary to provide services or meet legal requirements. Inactive accounts may be deleted after 28 days, along with associated personal information, unless legally required to retain it longer.

7. Cookies and Analytics

We may use cookies or similar technologies to improve app performance and user experience. You can disable cookies through your device settings; however, some features may not function properly.

8. Access and Correction

You may access, review, and update your personal data at any time through the App’s Profile Settings. For correction or deletion requests, contact us at connectcasual@gmail.com.

9. International Data Transfers

If we transfer your data outside Australia (e.g., for cloud storage or analytics), we ensure that recipients comply with standards equivalent to the Australian Privacy Principles.

10. Children’s Privacy

Our services are not intended for children under 16. If we discover we have collected data from a minor without consent, we will delete it promptly.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be communicated through in-app notifications or email.

12. Contact Information

For privacy-related inquiries or data access requests, contact us at:

Email: connectcasual@gmail.com